On the cart screen, select Credit Card, Online SNAP/EBT, or In-Person-SNAP/EBT to proceed with checkout.

Credit cards and Online SNAP/EBT payments will be processed at the time your order is placed. You are required to complete the payment process during checkout to confirm your order.

In-Person SNAP/EBT is only available at our Central Pickup Location. If you’d like to pay with SNAP/EBT in person, please bring your card to Central Pickup as payments must be made at that time.

• For more information on paying with Credit Card See “Paying with Credit Card” below

• For more information on paying with SNAP Online or In-Person: SNAP-EBT Customer Tab.

If you have a credit on your account from our Fire Relief program, a refunded item, or gift certificate be sure to select “Apply Credit to account” before proceeding with payment. 

To view how much credit is available - go to  “Account Activity”  tab “Credit on Account

Since orders will be paid for at the time of confirmation, you won’t be able to edit and add to an existing order. You will be able to place an additional order within the same order window. The home delivery fee will be waived on any additonal home delivery orders.

We are still able to cancel items/orders until Monday at 5:00pm.

Since payment is due at the time of confirmation, please contact info@mauihub.org or 808-757-9125 for assistance, so we can ensure your refund is processed appropriately.

For More information on our Cancellations policy see “Cancellations” below.

If an item in your order is not available, we will provide a refund to your credit card or SNAP card within 2 business days of the market closing. 

For more information on Maui Hub’s refund policy see Refunds Tab.

Credit Card Customers: The home delivery fee will only be charged on your first order. It will be automatically removed on any additional orders.

SNAP/EBT customers: Only on first Home Delivery order, select "Have a gift certificate or promo code?" and enter FREE4EBT. The delivery fee will be automatically removed on any additional orders.  

First make sure you have selected the correct “Shopping For” Day.

Home Delivery options will only show for available zip codes! Make sure you enter an accurate zip code on your address  do not use hyphenated zip codes - "96790-2920"

If you’re delivery address is different than you billing address, add your billing address on Account Information “Billing Info” tab.

On Monday at Midnight, all unconfirmed orders are deleted from the system.

All successful paid and confirmed orders will be followed by an email confirmation. If you do not see a confirmation email after placing your order, check your spam/clutter folder. If you did not receive an email, login and select the yellow cart icon. Scroll to the bottom and choose “Confirm Order.”

Email info@mauihub.com to sign up for text message reminders

Unclaimed orders are returned to our warehouse at 250 Alamaha St. S9 in Kahului

Customers can retrieve their orders Monday-Friday 8:00 am-4:00 pm.

For Hana customers: Unclaimed orders will be stored at Hana Harvest for one week. Please call 808-757-9125 or email info@mauihub.org to arrange pick up.

Refunds are unavailable if you cannot pick up your order. Maui Hub donates all unclaimed orders.

Please notify us if there are any problems with your order! Your feedback is greatly appreciated. 

In the event that a product gets damaged during packing, or is missing from the order, we will provide a refund.

Please call/text (808) 757-9125, email info@mauihub.org, or use our Contact Us form to communicate any problems with your order.

We are able to cancel items/orders until Monday at 5:00pm.

Since payment is due at the time of confirmation, please contact info@mauihub.org or 808-757-9125 for assistance, so we can ensure your refund is processed appropriately. 

After Monday at 5:00pm no cancellations can be given for reasons beyond the control of Maui Hub, such as a customer being unable to pick up their order. Items are packaged to order, and are highly perishable. Thank you for your understanding!

We store your name, address, telephone and email information and, if you choose, credit card information as well. We do this as a convenience to you for the purpose of reordering, and in case we need to contact you regarding the status of your order. Your information is confidential and all transactions are encrypted, and we don't share any private data with third parties for any current or future application or venture. This site utilizes cookies to facilitate a customer’s shopping session and ensure a straightforward and intuitive shopping experience. Cookies are used to maintain the customer’s login status when moving from page to page on the storefront and to guarantee that order items are added to a single cart for the distribution day the customer has selected. Personally identifiable information (PII) is not stored or used in the storefront cookies utilized by this site.

We despise spam and junk mail as much as you do! We have two types of emails we may send out. One will be a weekly email telling you that a new ordering period has begun, and another less frequent newsletter. You will have the option to opt out of these marketing email notifications when you register.

Terms of Service: Each order you place is a contractual agreement. If you fail to pick up your order, you are still obligated to pay for the items you order.